Ocean Maya Royale Hotel - Playa del Carmen

Carretera Federal Chetumal, Km. 299, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Ocean Maya Royale Hotel - Playa del Carmen

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Cafe

Snack bar

Coffee shop

Picnic area/ Tables

Shuttle

Paid city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

The 5-star Ocean Maya Royale Hotel is located near to the tropical beach. Featuring colonial architecture, the hotel was renovated in 2012.

The venue is 17.1 km away from Xcaret Eco Theme Park. An art gallery and a church as well as gardens and a tropical garden are in a short distance from the property.

There are shopping places, such as boutiques and souvenir shops nearby.

The hotel enjoys a beachfront location within 45 minutes' drive from Cancun International airport.

Rooms

The property offers beautiful rooms equipped with complimentary wireless internet, a laptop-compatible safe, individual climate control, a sofa and TV with satellite channels and feature a panoramic view over the sea. These rooms have tile floor and rustic furniture.

Eat & Drink

Guests can start their day with buffet breakfast served at the restaurant. The terrace restaurant offers fine Italian cuisine. The poolside bar serves tea and coffee.

Services

Comforts like free self parking, a safety deposit box and a luggage storage are provided on site.

Relax

Guests with children at Ocean Maya Royale Hotel can take advantage of cribs, babysitting and a play area. Windsurfing, canoeing and diving along with fitness classes, a gym and aqua fitness ensure guests' active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2012.  Number of floors:   4.  Number of rooms:   320.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Adults only
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Eco friendly
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Scuba diving
  • Sailing
  • Aqua fitness
  • Water skiing
  • Motor board
  • Tennis court
  • Volleyball
  • Bocce
  • Table tennis
  • Mini golf
  • Racquetball
  • Aerobics

Services

  • Paid city shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Computer rental

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Casino
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Theater
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view

Room facilities

  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Mini-bar
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Mirror
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Steam shower
  • Hair dryer
  • Room toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 1 year
Existing bedding FREE
Crib FREE
Maximum capacity of cribs in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Ocean Maya Royale Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Carretera Federal Chetumal, Km. 299, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    6.4 mi
Airports
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    4
  • Number of rooms:
    320

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenOcean Maya Royale

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Deluxe Spacious Room
Garden view
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Free mini-bar
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Ironing facilities
  • Mirror
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Media:Television
Room Description:

Comfortable, spacious room with an elegant, modern décor and furnished balcony or terrace with views of the gardens. Equipments - Complimentary coffee machine and kettle- TV with international channels - FLAT SCREEN- Wi-Fi- Air conditioning- Safe box- Complimentary Minibar (daily refill)- Iron and ironing board Outdoor rooms - Terrace- Balcony Bathroom - Shower- Hairdryer- Cosmetic mirror Please note this is a non-refundable room; reservations cannot be modified or cancelled once booked.

Spacious Modern One-Bedroom Guest Room
Garden view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Seating area
  • Ironing facilities
  • Separate lounge
  • Mirror
  • Bathroom:Jacuzzi
  • Bathrobe
  • Towels
  • Guest toilet
  • Bedding:Pillow menu
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Television
  • iPod docking station
Room Description:

Spacious, modern room consisting of a bedroom, separate lounge and furnished terrace with jacuzzi and views of the garden. Includes special amenities. Privilege Services - Access to Privilege lounge - Personalised check-in and check-out - Late check-out (according to availability) - Personalised customer service - Bali beds and sun loungers - Daily press and weather forecast - iDock Station (for iPhone, iPod, iPad, MP3) - Privilege bathrobe and slippers - Pillow menu and pillow-top - Exclusive pool towels - VIP amenities - Preparation and cleaning of room (twice a day) - Bellboy service - Guest room - Free parking - 10% off Despacio treatments Equipments - TV with international channels - FLAT SCREEN - Wi-Fi - Air conditioning - Safe box - Fridge or minibar or mini-fridge - Iron and ironing board - P

Spacious Modern One-Bedroom Suite
Garden view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Seating area
  • Ironing facilities
  • Separate lounge
  • Mirror
  • Bathroom:Jacuzzi
  • Bathrobe
  • Towels
  • Guest toilet
  • Bedding:Pillow menu
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Television
  • iPod docking station
Room Description:

Spacious, modern room consisting of a bedroom, separate lounge and furnished terrace with views of the garden. Includes special amenities. Equipments - TV with international channels - FLAT SCREEN - Wi-Fi - Air conditioning - Safe box - Fridge or minibar or mini-fridge - Iron and ironing board - Pillow menu Others - A courtesy bottle of water per person on arrival Outdoor rooms - Terrace - Balcony Bathroom - Shower - Whirlpool bath - Jacuzzi - Guest toilet - Bathrobe and slippers- Cosmetic mirror - Scales Privilege Services - Access to Privilege lounge - Personalised check-in and check-out - Late check-out (according to availability) - Personalised customer service - Bali beds and sun loungers - Daily press and weather forecast - iDock Station (fo

Spacious Modern One-Bedroom Junior Suite
Garden view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Seating area
  • Ironing facilities
  • Separate lounge
  • Mirror
  • Bathroom:Hair dryer
  • Bathrobe
  • Towels
  • Guest toilet
  • Bedding:Pillow menu
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Television
  • iPod docking station
Room Description:

Spacious, modern room consisting of a bedroom, separate lounge and furnished terrace with views of the gardens. It stands out for its Privilege amenities, services and facilities. Equipments - TV with international channels - FLAT SCREEN- Wi-Fi- Air conditioning- Safe box- Fridge or minibar or mini-fridge- Iron and ironing board- Pillow menu Others - A courtesy bottle of water per person on arrival Outdoor rooms - Terrace- Balcony Bathroom - Shower- Guest toilet- Textures Collection Amenities- Bathrobe and slippers- Hairdryer- Cosmetic mirror- Scales Privilege Services - Access to Privilege lounge- Personalised check-in and check-out- Late check-out (according to availability)- Personalised customer service- Bali beds and sun loungers- Daily press and weather forecast- iDock Station (for iPho

Privilege Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • + More
  • General:Internet access
  • Telephone
  • Bathroom:Bathrobe
  • Dining:Dining area
Room Description:

Standard|Privilege Garden View - All Inclusive

Ocean Maya Royale photos Room Privilege Junior Suite
Privilege King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Connecting room
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Bedding:Sofa bed
  • Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Free movies/video
  • Wake up service
  • Radio
Room Description:

PRIVILEGE JUNIOR SUITE VIP AMENITIES SERVICES SUITE WITH KING SIZE AND BALCONY FREE WIFI

Ocean Maya Royale photos Room
Privilege Junior Suite
Garden view
  • Max occupancy:

    12 persons

  • Bed type:

    1 Super King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Terrace
  • Ironing facilities
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
Room Description:

Junior Suite|JUNIOR SUITE PRIVILEGE ROOM

Prestige Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Ocean Maya Royale photos Room
Double Room
Garden view
  • Room size:

    380 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Coffee machine
    • Balcony
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
Room Description:

Standard|Room

King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|King Bed - Suite - Free Wifi

Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Terrace
  • Ironing board
  • Telephone
  • Dining:Mini-bar
Room Description:

Suite|Romance Suite - All Inclusive -> Non-Refundable

Junior Suite
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Junior Suite|JUNIOR SUITE PRIVILEDGE

Superior Double Room
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Terrace
  • Ironing board
  • Telephone
  • Dining:Mini-bar
Room Description:

Double Superior sea views. ALL INCLUSIVE

Superior Triple Room
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Terrace
  • Ironing board
  • Telephone
  • Dining:Mini-bar
Room Description:

Triple Superior sea views. ALL INCLUSIVE

Superior Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Terrace
  • Ironing board
  • Telephone
  • Dining:Mini-bar
Room Description:

Junior Suite Superior. ALL INCLUSIVE

Ocean Maya Royale photos Room
Deluxe Room
Ocean view
  • Max occupancy:

    12 persons

  • Bed type:

    1 Double bed, 2 Double beds or 1 King-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Free in-room safe
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Terrace
  • Ironing facilities
  • Connecting room
  • Mirror
  • Telephone
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Bedding:Sofa bed
  • Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Free movies/video
  • Wake up service
  • Radio
Room Description:

DELUXE DOUBLE. ALL INCLUSIVE. Standard rate

Deluxe King Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Connecting room
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Bedding:Sofa bed
  • Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Free movies/video
  • Wake up service
  • Radio
Deluxe Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Terrace
  • Ironing board
  • Telephone
  • Dining:Mini-bar
Room Description:

Triple Deluxe. ALL INCLUSIVE

Deluxe Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Safe
Room Description:

Non Refundable JUNIOR SUITE DELUXE

Honeymoon Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Maya Deluxe Honeymoon - All Inclusive -> Non-Refundable

Honeymoon Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Safe
Room Description:

Suite|SUITE HONEYMOON

Honeymoon Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Junior Suite|Privilege Honeymoon Junior Suite

Luxury Room
Ocean view
  • Max occupancy:

    12 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Safe
Room Description:

Non Refundable DOUBLE LUXURY OCEAN VIEW

Luxury Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Junior Suite|Luxury Junior Suite

Ocean Maya Royale Location

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  • Underground stations
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  • General

Hover above the icons to see hotel photo and details.

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Local attractions

  • Cenote Chaak Tun4.4 mi
    Av. Juarez, Playa del Carmen
  • Cavernas Chaaktun4.4 mi
    Playa del CarmenMexico
  • Sian ka'an Jeep Tour Expedition5.1 mi
    Monte de los Cibeles, Playa del Carmen
  • Whale Shark Tour4.4 mi
    Playa Del Carmen-Isla Mujeres -Holbox
  • Casa Cenote5.1 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    4
  • Number of rooms:
    320

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenOcean Maya Royale

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Ocean Maya Royale Reviews

Guest reviews are submitted by our customers after their stay at Ocean Maya Royale

Average guest rating

7.2out of 10
Very good
Based on 94 reviews

Rating by category:

Value
8.9
Location
9.1
Dining
9.0
Rooms
9.0
Service
8.9

Guest reviews

    How to reach hotel

    hotel Ocean Maya Royale Hotel - Playa del Carmen Playa del Carmen location
    Show big map »

    Hotel Address:

    Carretera Federal Chetumal, Km. 299, Playa del Carmen, Mexico, 77710

    Get directions
    City Center
    • Playa del Carmen
      6.4 mi
    Airports
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2012
    • Number of floors:
      4
    • Number of rooms:
      320

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedPlaya del CarmenOcean Maya Royale

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Mexico

    Use Badge